Legal · Terms

Terms and Conditions

Last updated 27 September 2026

These Terms and Conditions ("Terms") govern your access to and use of the Reelday mobile application, website and related services (together, the "Services"). By creating an account, starting a trial or subscription, or otherwise using the Services you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Services.

1. Introduction and who you are contracting with

The Services are operated by VISTA WAY TEKNOLOJI LIMITED SIRKETI ("Reelday", the "Company", "we", "us", "our"), a company incorporated in the Republic of Türkiye with its registered office at Barbaros Mah. Lale Sok. My Office İş Merkezi No: 2/13, 34758 Ataşehir, İstanbul, Türkiye. "Reelday" is the brand and application name under which the Services are offered and has no separate legal personality.

The Services are offered worldwide except in the Republic of Türkiye and the People's Republic of China. By using the Services you confirm that you are not located in an excluded region and that your use is lawful where you are.

The Company develops and operates the Services. Subscriptions bought in the app are billed by Apple (App Store) or Google (Google Play) under their terms. Subscriptions bought on our website are sold by Paddle.com Market Ltd ("Paddle"), our merchant of record and authorised reseller, which handles payment, invoicing, sales tax and refunds under its own terms (Section 9). Product support is provided by us in every case.

The Services are offered only to individuals who are at least 18 years old, or the age of majority where they live if higher. By using the Services you represent that you meet this requirement.

These Terms contain important disclaimers, limitations of liability and a dispute-resolution clause. None of them override consumer rights granted to you by mandatory law in the country where you live.

2. Class action waiver (United States residents)

IF YOU LIVE IN THE UNITED STATES, TO THE FULLEST EXTENT PERMITTED BY LAW YOU AND THE COMPANY AGREE THAT ANY DISPUTE WILL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY. YOU WAIVE ANY RIGHT TO BRING OR PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE ACTION, AND ANY RIGHT TO A JURY TRIAL, IN CONNECTION WITH THESE TERMS OR THE SERVICES. IF THIS WAIVER IS FOUND UNENFORCEABLE FOR A PARTICULAR CLAIM, THAT CLAIM WILL BE HEARD IN COURT AND THE REMAINDER OF THESE TERMS CONTINUES TO APPLY.

This section does not apply to residents of the European Union, the United Kingdom or any other jurisdiction where such waivers are not permitted.

3. The Services

Reelday builds short videos ("reels") from clips and photos you upload, and publishes them to your own Instagram account on a schedule you set. It trims dead footage, moves the strongest moment to the opening, normalises audio, adds subtitles, a cover image and a caption, and then either waits for your approval or posts automatically, as you choose. After a reel is posted it collects the figures Instagram reports and shows them to you with a plain verdict and a weekly summary.

Reelday is a posting and measurement tool and nothing more. It does not guarantee any level of views, watch time, shares, followers or income. Instagram alone decides what it shows, to whom and when, and it may change its rules, ranking or API at any time. Figures shown on our website or in the app are examples, not a forecast of your results.

Results depend on your footage, your consistency and many factors outside our control. Any averages, timelines or examples shown in the Services are illustrative and are not a promise that your account will grow in a particular way or by a particular date.

We may add, change, withdraw or replace features at any time, including where Instagram changes what its API permits. Where a change materially reduces what you have paid for, Section 9 (Price changes and material changes) applies.

4. Accounts

You need an account to use the Services, and you must connect an Instagram Creator or Business account to publish. You agree to give accurate and complete information, to keep it up to date, to keep your sign-in details confidential and to tell us promptly at support@reelday.io if you suspect unauthorised use. You are responsible for all activity under your account.

Accounts are personal. You may not share your account, create multiple accounts to obtain repeated trials or offers, or transfer your account to anyone else. We may refuse, suspend or close accounts where we reasonably suspect fraud, abuse or a breach of these Terms.

You may delete your account at any time from Settings in the app or by following the steps on our Data deletion page. Deletion is permanent, removes your clips, reels, transcripts, figures and Instagram connection, and does not by itself cancel a subscription (Section 13).

5. Licence to use

Subject to these Terms we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to install and use the app on devices you own or control and to access the Services for your own account. All rights not expressly granted are reserved by the Company and its licensors. The licence ends automatically when your access ends or if you breach these Terms.

6. Content

All software, text, designs, templates, subtitle styling, music supplied by us, data and trademarks in the Services ("Content") belong to the Company or its licensors and are protected by copyright, trademark and other laws. You may not copy, reproduce, publish, sell, sublicense, modify, create derivative works from, or publicly display any Content except as the Services expressly allow.

Any music we supply for reels is licensed to you only for use inside reels published through the Services. Instagram Login does not permit us to attach tracks from Instagram’s own music catalogue, and we never do.

7. Your contributions

The Services let you upload clips, photos and captions, and store the reels built from them ("Contributions"). You keep ownership of your Contributions. You grant the Company a worldwide, royalty-free licence to store, copy, process, transcode and publish your Contributions to your connected Instagram account, solely to provide, secure and improve the Services for you. We do not publish your Contributions anywhere else, sell them, or use them to train models for third parties.

You are responsible for your Contributions. You confirm you shot or own them, that you have the right to publish them and to use any people, music, brands or locations appearing in them, and that they contain no unlawful, infringing, harmful or offensive material. We may remove Contributions that breach these Terms, and we never post anything you did not upload.

8. Reserved rights

We may modify, suspend or discontinue any part of the Services, refuse access to any person, monitor use to enforce these Terms, and take any lawful step to protect the Services and other users. Where a change is unfavourable to you, Section 9 and Section 26 describe your options.

9. Payment terms

Payment channels. Subscriptions bought in the iOS app are billed by Apple through your Apple ID under Apple's Media Services terms. Subscriptions bought in the Android app are billed by Google through Google Play under Google Play's terms. Subscriptions bought on our website are sold and billed by Paddle, our merchant of record, which processes the payment and issues the receipt. The Company does not collect or store your card details in any channel.

Plans. We offer one subscription in different billing lengths, and from time to time introductory offers or trials. The exact price, billing period, renewal price and any introductory or trial terms are shown before you buy and confirmed by email by the store or by Paddle. Prices may vary by region, currency, platform and promotion; the price shown at checkout is the price for that purchase.

Trials and introductory periods. Where a reduced-price or free trial is offered, it converts automatically to the subscription shown at checkout at the end of the trial unless you cancel at least 24 hours before the trial ends. Trials are limited to one per person.

Renewal. Subscriptions renew automatically at the end of each billing period at the renewal price shown at checkout unless cancelled at least 24 hours before the period ends. You keep access until the end of the period you have paid for.

Failed payments. If a renewal payment fails, the store or Paddle may retry it. Access may be suspended after repeated failure and the subscription cancelled if payment is not received. You are not charged for periods in which the Services were suspended for non-payment.

Refunds. Website purchases: you can get a full refund of any charge, for any reason, by asking within 14 days of that charge. Ask through the link in your Paddle receipt, at paddle.net, or by emailing support@reelday.io. Refunds go back to the original payment method. App Store and Google Play purchases: refund requests are made to Apple or Google and decided under their policies. Our Refund and cancellation policy has the details. Nothing in this section limits your statutory rights.

Price changes and material changes. If we increase the price of a subscription bought through our website, or materially reduce what it includes, we will notify you at least 30 days in advance and you may cancel before the change applies; otherwise it applies from the next renewal. Price changes for App Store and Google Play purchases are notified and applied under the store's rules, which may require your consent.

Taxes and currency. Prices include applicable VAT or sales tax where it must be collected for your country. If a charge is made in a currency other than your own, your bank may apply conversion fees for which we are not responsible.

10. A posting tool only

THE SERVICES ARE A PUBLISHING AND MEASUREMENT TOOL ONLY. THEY DO NOT GUARANTEE ANY LEVEL OF VIEWS, WATCH TIME, SHARES, FOLLOWERS, REACH OR INCOME, AND THEY ARE NOT A MARKETING, LEGAL, FINANCIAL OR PROFESSIONAL SERVICE. INSTAGRAM ALONE CONTROLS WHAT IT DISTRIBUTES AND TO WHOM. YOU AGREE NOT TO RELY ON THE SERVICES FOR ANY DECISION THAT REQUIRES A QUALIFIED PROFESSIONAL.

11. Your account and your footage, your responsibility

You are solely responsible for everything published from your Instagram account through the Services, for holding the rights to every clip, photo, piece of music, brand and person appearing in it, and for complying with Instagram’s own terms and community guidelines, with advertising-disclosure rules where a reel is sponsored, and with the law where you live. We publish only what you upload, and only to the account you connected. If Instagram restricts, suspends or removes your account or any post, that decision is Instagram’s and not something we control or can reverse.

12. Communications

By using the Services you agree to receive service messages (account, purchase, renewal, security and material-change notices), which you cannot opt out of while you have an account. Marketing emails are sent only with your consent and every one contains an unsubscribe link. Push notifications are controlled in your device settings.

13. Cancellation

You may cancel at any time. App Store: Settings, your name, Subscriptions, Reelday, Cancel. Google Play: Google Play, Payments and subscriptions, Subscriptions, Reelday, Cancel. Website purchases: through the link in your Paddle receipt email, at paddle.net, or by emailing support@reelday.io. Cancellation takes effect at the end of the current paid period and stops future charges; it does not by itself refund a past charge (Section 9). Deleting your account does not cancel a subscription, and cancelling a subscription does not delete your account. If you want both, do both.

14. User obligations

You agree to use the Services lawfully and only for Instagram accounts you own or are authorised to manage; to keep your account secure; to give accurate information; to upload only footage you have the right to publish; and not to share, resell or redistribute Content or your access.

15. Restrictions on use

You may not: access the Services by automated means, scrape, crawl or harvest data; decompile, reverse-engineer or attempt to extract source code, models or datasets; circumvent security, paywalls, licence checks or usage limits; use the Services to build a competing product or to train machine-learning models; misrepresent your identity; upload malware; interfere with the operation of the Services; use the Services to publish content you did not create or do not have the right to publish; or use the Services in breach of any law or of Instagram’s platform terms.

16. Indemnification

To the extent permitted by law you agree to indemnify and hold harmless the Company, its affiliates, officers, employees, agents, licensors and service providers from claims, losses and reasonable costs arising from your breach of these Terms, your unlawful use of the Services, your Contributions, or any claim that something published from your account infringes the rights of another person. This section does not apply to consumers in jurisdictions where such indemnities are not enforceable.

17. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, LICENSORS AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOSS OF DATA, PROFITS, FOLLOWERS, REACH OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES, OR FROM ANY ACTION TAKEN BY INSTAGRAM IN RELATION TO YOUR ACCOUNT OR POSTS.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID FOR THE SERVICES IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND ONE HUNDRED US DOLLARS (USD 100).

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be excluded under the law of the country where you live, and nothing limits your statutory consumer rights.

18. Disclaimer of warranties

The Services are provided "as is" and "as available". To the fullest extent permitted by law we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement and accuracy, and we do not warrant that the Services will be uninterrupted, error-free, that every reel will publish successfully, or that any result will be achieved. Some jurisdictions do not allow these exclusions; where they apply to you, you may have additional rights.

19. Equitable relief

Unauthorised use of the Services or Content may cause harm that damages alone cannot remedy. The Company may seek injunctive or other equitable relief in any competent court, without posting a bond where the law allows, in addition to any other remedy.

20. Prohibited uses

In addition to Section 15, you may not use the Services for any unlawful purpose; to harass, threaten or harm any person; to infringe intellectual property; to distribute spam or malware; to impersonate anyone; to publish content you did not create; or to bypass any access control. Breach may result in immediate suspension or termination and legal action.

21. Data privacy

Our Privacy Policy explains what personal data we process, why, how long we keep it and your rights, including under the EU and UK GDPR and the California Consumer Privacy Act. Your clips and transcripts are stored to build and publish your reels and to show them back to you. If this section and the Privacy Policy conflict on a privacy matter, the Privacy Policy governs.

22. Third-party services and links

The Services rely on Meta’s Instagram API, the Apple App Store, Google Play, Paddle and cloud providers, and may link to third-party websites. We do not control third parties and are not responsible for their content, terms or privacy practices. Apple and Google are not parties to these Terms and have no obligation to provide support or maintenance for the app; where required by Apple, Apple and its subsidiaries are third-party beneficiaries of these Terms with the right to enforce them against you.

23. Intellectual property

Reelday, the film-strip mark and all related names, logos and designs are trademarks of the Company. All other trademarks belong to their owners. Instagram and Meta are trademarks of Meta Platforms, Inc.; Apple and the App Store are trademarks of Apple Inc.; Google Play is a trademark of Google LLC. Reelday is not affiliated with, endorsed by or sponsored by Meta. If you believe Content infringes your rights, write to support@reelday.io with details of the work, the location of the alleged infringement and your contact information.

24. Termination

You may stop using the Services and delete your account at any time. We may suspend or terminate your access immediately if you materially breach these Terms, if required by law, by a store operator or by Meta, or, on 30 days' notice, if we discontinue the Services. If we terminate for our own convenience while you have a paid period remaining, you will be refunded pro rata for the unused period through the channel you bought from. Sections 6, 16 to 19, 21, 25 and 26 survive termination.

25. Dispute resolution

Informal resolution first. Before starting any formal proceeding you agree to contact us at support@reelday.io describing the dispute and the outcome you want. We will try in good faith to resolve it within 30 days. Most issues are billing questions and are resolved in a few days.

United States residents: arbitration. If we cannot resolve a dispute informally, and unless you opt out by emailing support@reelday.io within 30 days of first accepting these Terms, any dispute between you and the Company will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, before a single arbitrator, in English, by video conference or in your home county. The Federal Arbitration Act governs this clause. Either party may instead bring an individual claim in small-claims court. Claims for injunctive relief relating to intellectual property may be brought in court.

European Union and United Kingdom residents. You may bring a claim in the courts of the country where you live and you keep the protection of that country's mandatory consumer law. EU residents may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr. We are not obliged to participate in alternative dispute resolution before a consumer ADR body but will consider it in good faith.

Other countries. Disputes not covered above are subject to the non-exclusive jurisdiction of the İstanbul (Anadolu) Courts and Enforcement Offices, Republic of Türkiye, without prejudice to any mandatory consumer rights where you live.

26. Governing law

These Terms and any dispute arising from them are governed by the laws of the Republic of Türkiye, the country in which the Company is established, without regard to conflict-of-law rules, except that (a) for United States residents the Federal Arbitration Act governs Section 25, and (b) nothing in this section deprives you of the protection of mandatory consumer law in the country where you live, including under Regulation (EC) 593/2008 for EU residents. Where the law allows, any claim must be brought within one year of the event giving rise to it.

27. Amendments

We may update these Terms. Changes that are not unfavourable to you take effect when posted. For changes that are unfavourable to you we will give notice in the app or by email a reasonable time, and at least 30 days, before they take effect, and you may cancel free of charge before they apply. Continued use after the effective date means you accept the updated Terms.

28. Waiver

Our failure or delay in enforcing any part of these Terms is not a waiver of that part or of any other part. A waiver is effective only if in writing and signed by an authorised representative of the Company.

29. Headings

Headings are for convenience only and do not affect interpretation.

30. Severability

If any provision of these Terms is held invalid or unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions remain in full force. Section 2 is subject to its own severability rule.

31. Entire agreement and assignment

These Terms, the Privacy Policy and the pre-contractual information shown at checkout are the entire agreement between you and the Company about the Services and supersede all prior agreements. You may not assign your rights under these Terms. We may assign them to an affiliate or a successor in connection with a merger, acquisition or sale of assets, and will notify you if we do. Provisions that by their nature should survive termination do so.

32. Contact and company information

VISTA WAY TEKNOLOJI LIMITED SIRKETI, Barbaros Mah. Lale Sok. My Office İş Merkezi No: 2/13, 34758 Ataşehir, İstanbul, Türkiye. Email: support@reelday.io.

Registered in the Republic of Türkiye. Payments are processed by Apple (App Store), Google (Google Play) and Paddle.com Market Ltd, our merchant of record (website).

Information provided through our support channels is for general information about the Services and is not legal, financial or professional advice.